Questions about plans, your Instagram connection, a partnership or press? Write to us. A real person from the SwipeReply team in Berlin answers, usually within one business day.
Thanks, your message is in. A human from the team gets back to you within one business day.
Something went wrong. Please try again, or use the email link above.
If yours is here, you have your answer already. If not, the form is right above.
SwipeReply uses the official Instagram API, so it needs an Instagram Professional account (Creator or Business). Switch the account type in the Instagram app under Settings, then connect again. Still stuck? Send us your handle and we check it for you.
No. The free plan is free forever, with every feature and 100 replies a month. You add payment details only when you choose Growth or Pro.
Yes, from the app, any time. Monthly plans end at the end of the current month, yearly plans run to the end of the year you paid for. Upgrades apply immediately, downgrades at the end of your billing period.
The people who build SwipeReply. No bots, no ticket maze: your message lands with the founders and support in Berlin, and whoever answers has the app open in the next tab.
Connect your Instagram, get 100 replies a month free forever, and write to us whenever something is unclear.
Connect Instagram, it's free
